Eufy C28 Robot Vacuum and Mop Combo Review 2026

I have tested a lot of robot vacuums, and most of them mop like they are wiping the floor with a damp napkin. The water spreads, the streaks stay, and you end up mopping again by hand.

The eufy C28 promises something different: a HydroJet roller mop that cleans itself while it cleans your floor. After living with it, here is my honest take for anyone tired of half-mopped hardwood and tangled brush rolls.

This review is for people with pet hair, mixed hardwood and carpet, and zero patience for maintenance. If that sounds like your home, keep reading.

In a Nutshell

• Real mopping, not wiping: The 28cm HydroJet roller spins at 270 RPM and sprays fresh water while pulling dirty water into a separate tank. It left only 0.25g of residual water in testing, far below the 1.07g average.
• Strong suction for the price: 15,000 Pa removed 100% of flattened pet hair and scored 89% on deep carpet cleaning, beating many pricier rivals.
• Zero-tangle is real: The DuoSpiral brush hit 0% hair wrap with 7-inch strands. Long human hair and cat fur did not catch.
• Hands-off dock: Self-empties, self-refills, washes the roller, and dries it with 122°F hot air to fight odor.
• Genuine flaws: It is taller than average at 4.4 inches, obstacle avoidance is mid-tier, and battery efficiency is below average.
• Best value pick: Premium cleaning results at a midrange price, often discounted up to 30%.

What the eufy C28 Actually Is

The C28 is the top model in eufy’s value-focused C-Series, sitting above the C10 and C20. It is a robot vacuum and mop combo with an all-in-one Omni station.

Think of it as eufy’s answer to flagship machines that cost twice as much. It pairs 15,000 Pa suction with a roller mop and a dock that handles its own dirty work.

The headline feature is the HydroJet roller. Instead of two spinning pads that smear water around, a single roller continuously rinses itself mid-clean. That design alone changed how I feel about robot mopping.

Unboxing and First Impressions

The box opens with a clear infographic sheet showing how to lift out the base station, peel shipping tape, and attach the ramp. It is genuinely hard to mess up.

You scan a QR code, download the eufy app, and follow the prompts to connect Wi-Fi. Setup took me under ten minutes from box to first map.

The robot itself feels solid. The top has a matte, textured finish that resists scratches and fingerprints. It does not look or feel cheap, which surprised me at this price.

The HydroJet Roller Mop Performance

This is where the C28 earns its keep. The roller spins at 270 RPM and presses down with 9.8 Newtons of force, so it actually scrubs rather than glides.

I poured test spills of milk and soy sauce on hardwood. The roller pulled them up cleanly, and after the dock self-washed, there was no leftover smell. That impressed me.

In standardized dried-stain testing it scored 119 versus a 108 average, while leaving almost no water behind. The result is streak-free hardwood that looks freshly mopped.

One honest gap: the roller misses about one inch along the baseboards. You will still wipe edges and corners by hand.

Suction and Pet Hair Pickup

The 15,000 Pa suction is not just a spec sheet number. On flattened 2.5-inch pet hair embedded in carpet, the C28 removed 100% of it, well above the 82% average.

Deep carpet cleaning hit 89%, which beats several flagship machines I have tested. For a home with shedding cats or dogs, this is the stat that matters most.

A real owner with two cats and a teen with mid-back hair reported the same thing: no tangles, no wrapping, no daily struggle. That matches my experience exactly.

The one caveat is deep-pile carpet. The robot grabs surface debris beautifully but will not pull dirt settled deep in thick fibers. You still want an upright weekly.

Top 3 Alternatives for eufy C28

If the C28 is not quite right, these are the machines I would compare it against.

roborock Qrevo

eufy X10 Pro Omni

Dreame L10s Ultra

Each one trades something. The Qrevo and X10 Pro Omni use spinning pads instead of a roller, while the Dreame L10s Ultra offers strong automation but lower suction. The C28 still wins on value and zero-tangle performance for most homes.

The Omni Station and Maintenance

The dock does the chores you would normally hate. It self-empties the dustbin, refills and drains the water tanks, washes the roller, and dries it with 122°F hot air.

That warm-air drying matters. It cuts down the mildew and musty smell that plagues cheaper robot mops left damp between runs.

Here is the honest maintenance truth from long-term owners: you should empty the dirty water tank nightly. If it sits sealed for days, bacteria and mold grow and the smell is genuinely awful.

Beyond that, expect about 5 to 10 minutes a week wiping the collection tray. That is a fair trade for skipping manual mopping.

Navigation and Mapping

The C28 uses iPath Laser Navigation 2.0 (LiDAR) to map your home. In testing it cleaned at 0.91 square meters per minute, well above the 0.7 average.

It maps accurately even when furniture or boxes block the real walls. It also detects floor type in real time, lifting the mop 10.8mm when it rolls onto carpet.

I moved rugs around mid-clean and it adjusted on the fly, vacuuming carpet and mopping hardwood in the same run without soaking anything.

The app supports multi-floor maps, no-go zones, scheduling, and third-party voice control. It is reliable, if not the flashiest software around.

The Downsides You Should Know

No machine is perfect, and I will not pretend the C28 is. Obstacle avoidance is mid-tier. It dodged 15 of 24 test objects, fine but a step below premium AI-camera robots.

It also snags loose shoelaces. The side spinners caught laces even when the robot avoided the shoes themselves, so tuck them in.

The body is tall at 4.4 inches, taller than the 3.8-inch average. If you have low sofas or beds, it may not fit underneath.

Finally, battery efficiency is below average. Smart routing offsets this in practice, covering roughly 1,191 square feet per charge, but the raw efficiency lags rivals.

Who Should Skip the eufy C28

This robot is not for everyone, and being honest about that helps. Skip it if you have lots of low-clearance furniture, since the height will block it.

It is also a weak match for homes with thick, deep-pile carpet as the main flooring. The C28 handles surface debris but will not replace a deep-clean upright.

If you want best-in-class obstacle avoidance for a cluttered home with cords and small toys everywhere, a pricier camera-based robot will frustrate you less.

And if you hate any maintenance at all, the nightly water-tank dump might annoy you, though it is a minor task.

The App Experience in Daily Use

The eufy app has improved a lot since the early beta. It now offers a 3D room display and easy editing of boundaries, room labels, and no-go zones.

You can run vacuum-only routines, customize suction per room, and set how many passes the robot makes. Scheduling drying for when you are out keeps the noise away.

The one missing piece is a single one-tap “vacuum then mop” button that premium apps include. You can still set this up manually, but it takes a few extra taps.

My Honest Verdict

After living with the C28, it became my favorite eufy robot to date. The HydroJet roller mop genuinely solves the streaky-floor problem, and the zero-tangle brush is a quiet miracle for pet owners.

The flaws are real but minor for most homes: a taller body, mid-tier obstacle dodging, and a nightly water dump. None of these outweigh the cleaning results.

For the price, this is the best value robot vacuum and mop combo I would recommend in 2026. If you have hardwood, carpet, and pets, it earns its spot.

Frequently Asked Questions

Does the eufy C28 really mop or just push water around?

It genuinely mops. The roller continuously rinses itself and pulls dirty water into a separate tank, so it does not spread mess. It left 0.25g of residual water in testing, a fraction of the average.

Is the eufy C28 good for pet hair?

Yes, this is one of its strongest areas. It removed 100% of flattened pet hair and showed 0% hair wrap on the brush. Cat fur and long human hair did not tangle.

Will it fit under my furniture?

Maybe not. At 4.4 inches tall, it is taller than most robots. Measure your lowest sofa or bed clearance before buying, since the roller mop adds height.

How much maintenance does it need?

Less than you think, but not zero. Plan to empty the dirty water tank nightly to prevent odor, and spend 5 to 10 minutes weekly wiping the tray. The dock handles emptying, refilling, washing, and drying.

Does the mop roller get smelly over time?

Only if neglected. The dock dries it with 122°F hot air to fight mildew. As long as you dump the dirty water daily, owners report no lingering smell after months of use.

Is the eufy C28 worth it over pricier robots?

For most homes, yes. It delivers flagship-level mopping and pet-hair pickup at a midrange price. You give up some obstacle avoidance and a lower profile, but the value is hard to beat.

---

Disclosure: This content is part of an Amazon Creator Connections campaign, meaning I earn a commission from qualifying purchases. Using these links costs you nothing extra but directly supports my blog and future content.